Shipping is a flat-fee per item rate if shipped within the USA. Items are shipped from Denio, NV; and an email with a USPS confirmation number will be sent out once the item has shipped.
Most orders get shipped within 3 business days, but can take up to a week if Damien is at an art show. Your item should arrive within 5 business days, 1-3 weeks internationally. Please check the confirmation number for the exact date of arrival.
South Palace Studio offers free shipping on all orders of $100 or more. Use code 100FREE at checkout. Please check your confirmation number for arrival date and if the item was sent first-class or priority mail.
South Palace Studio will gladly ship internationally, and shipping costs will vary on country and the item purchased. We are not responsible for tariffs or fees imposed by other countries and cannot track your item once it leaves the USA.
South Palace Studio is not responsible for lost or stolen packages. Please contact your local post office if your item has not been delivered. If the item is returned to us, we will contact you via the email you provide us.
Exchanges, Returns, and Refunds?
Exchanges, returns, and refunds are available with the exception of custom and clearance items; and only if it is initiated within one week of delivery date.
The item must be in the condition it was in when mailed. South Palace Studio reserves the right to not accept the return if the item is damaged in any way. You have the option of us returning the item at your expense.
Exchanges can only be done if the item is in stock.
South Palace Studio will not be responsible for the return shipping costs.
Refunds will be returned via original payment.
You agree to these terms by making your purchase. Thank you.
How is it done?
Whenever possible, reclaimed and repurposed materials are used. Most wood is Douglas Fir and paint is artist-grade acrylic. There is also a minimum three coats of flat, water-based sealant.
Damien's process of making these unique items starts with shaping the raw wood with saws and grinders. He then burns the wood with a propane torch and removes the char with hand brushing. The next step is bringing out the wood grain by power brushing. Lastly, he cleans the wood, paints it, and applies sealant. Please go to https://www.instagram.com/reel/CdL_eEuAbGJ/?igshid=YmMyMTA2M2Y= or https://www.tiktok.com/t/ZTR1K5n3n/?k=1 for a video of the process.
South Palace Studio is always happy to do personalized and custom orders. Please email [email protected] for inquiries.
What is Yakisugi (Shou Sugi Ban)?
Yakisugi is a traditional Japanese wood preservation technique. It has been most commonly used for the construction of buildings. Damien has adapted this technique to create unique and functional art.